Road to Improvement- simple steps


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Well, This is my second episode on management consultancy.
Ok, straight to the point, Continuous Improvement is an on-going effort in order to improve products, services or procedures of any organization. The effectiveness or efficiency enhancement can be in terms of cost optimization, better quality, improved customer satisfaction index, quick response time, fast production rate, reduced fault rate, Six Sigma Compliance, electricity conservation and several other domains.
 
According to management consultants there are three kinds of improvements;
Continuous Improvement: Improvement at a linear rate.
Continual Improvement: Improvement at gradual rate.
Breakthrough: A giant leap with major changes in a domain or several domains, sometimes executed only once.
 
  
 
Below is the recommended strategy for the Execution of Improvement Process:

1-     Define current performance of Product, Services of Procedure(s).
2-    Identify areas of improvements (suggestions available in first paragraph of this article)
3-    Brainstorm the available ideas

a.     Consider Fishbone diagram, Cause Effect diagram. Perform analysis by doing breakdown of bigger problem into smaller problems.
b.     Seek feedback and recommendations from Management Consultants
c.     Seek advice from Managers, Field Employees, Stake holders, Subject Matter Experts.
d.     Consider customers’ / End users’ feedback about quality of products and services.  

4-    Make final list of options to execute. Consider associated risks with each execution. Consider Mitigation strategies for these risks.
5-    Execute the options one by one on a small scale in a controlled environment based on risk mitigation strategies.
6-    Prepare the observation register and list down the lessons learnt.
7-    Review the observations with managers, senior management, SMEs (Subject Matter Experts) and stake holders.
8-    Implement the change on large scale and set new standard.
9-    Celebrate and reward.
10-  Go back to Step one for Continuous/Continual Improvement

 
Some recommended articles:

Gujarat…….Namo.


Gujarat…….Namo.

What a study in contrast !! Who would have thought on these lines?

This is like blaming Moraraji Desai when the trams konked off or the electricity of the houses went off, lay men blamed it on Moraraji Desai when he was the Chief Minister of Bombay!!! How petty minded could we be.

Think…

Recently, India’s most well-known film script-writer Salim Khan
(actor Salmaan Khan’s father) has said to a senior journalist in an
interview: “Does anyone remember who the chief minister of Maharashtra
was during the Mumbai riots which were no less deadly than the Gujarat
riots of 2002?

Does anyone recall the name of the chief minister of UP during
Malliana and Meerut riots or that of the Bihar CM when the Bhagalpur
or Jamshedpur riots under Congress regimes took place?

Do we hear names of earlier chief ministers of Gujarat under
whose charge, hundreds of riots took place in post-Independence India?

Does anyone remember who was in-charge of Delhi’s security when
the 1984 massacre of Sikhs took place in the capital of India?

How come Narendra Modi has been singled out as the Devil
Incarnate as if he personally carried out all the killings during the
riots of 2002?”

No speck of doubt about what Salim Khan has said.

When one says Gujarat’s agriculture growth is 10-11% since whole
last decade
The other says 2002 Riots!

When one says he made the Asia’s biggest solar plant,
The other says 2002 Riots!

When one says Gujarat is the only state in the whole of India to
provide 24*7 and 365 days electricity to almost all of its 18,000
villages,
The other says 2002 Riots!

When one says – World Bank’s statement of 2011 said, Gujarat
roads are equivalent to international standards,
The other says 2002 Riots!

When one says Gujarat is the first State in country to have
“high speed wireless Broadband service in its all 18,000 villages,
The other says 2002 Riots!

When one says Forbes Magazine rated Ahmadabad as the fastest
growing city in India and 3rd in the world,
The other says 2002 Riots!

When one says Gujarat Tourism is growing faster than ever before,
The other says 2002 Riots!

When one says according to central govt’s Labour Bureau’s
report, Gujarat has the lowest unemployment rate in country,
The other says 2002 Riots!

When Narendra Modi is being chosen as the best current Indian leader in
almost all surveys & polls again and again
The other says 2002 Riots!

When one says 2003-2013 are the only 10 straight years in
Gujarat history which are totally riot-free,
The other STILL says 2002 Riots!

But when we remind them about riots which occurred during
Congress and in Communist Party rule :

1947 Bengal……………………………5,000 to 10,000……..DEAD………………………CONGRESS RULE.

1964 Rourkela…………………………2,000……………………DEAD………………………CONGRESS RULE.

1967 Ranchi…………………………….200………………………DEAD………………………CONGRESS RULE.

1969 Ahmedabad…………………….512………………………DEAD………………………CONGRESS RULE.

1970 Bhiwandi…………………………80………………………..DEAD………………………CONGRESS RULE.

1979 Jamshedpur……………………..125………………………DEAD………………………CPIM RULE (COMMUNIST PARTY)

1980 Moradabad………………………2,000……………………DEAD………………………CONGRESS RULE.

1983 Nellie Assam……………………..5,000……………………DEAD……………………..CONGRESS RULE.

1984 anti-Sikh Delhi…………………..2,733…………………….DEAD……………………..CONGRESS RULE

1984 Bhiwandi…………………………..146………………………DEAD………………………CONGRESS RULE

1985 Gujarat………………………………300……………………..DEAD………………………CONGRESS RULE

1986 Ahmedabad………………………..59……………………….DEAD………………………CONGRESS RULE

1987 Meerut……………………………….81……………………….DEAD……………………..CONGRESS RULE

1989 Bhagalpur……………………………1,070……………………DEAD……………………..CONGRESS RULE

1990 Hyderabad…………………………..300 PLUS………………DEAD……………………..CONGRESS RULE

1992 Mumbai………………………………900 TO 2000………….DEAD…………………….CONGRESS RULE

1992 Aligarh…………………………………176………………………DEAD…………………….CONGRESS RULE

1992 Surat……………………………………175………………………DEAD…………………….CONGRESS RULE

they become totally deaf ………………because they have no answer.
Congress is a government of hypocrites.

The youth of India says:………………………………………………………………………………………..

We are not interested in 2002, We are interested in 2022

__._,_.___

Employer-Employee relations


 

I have realized that I can relate any employee with a re-chargeable battery. To elaborate it more, lets consider the analogy of smart phones. In most of the smart phones the battery consumption is displayed on the top right corner of mobile screen. When the consumption percentage falls below 25%, the color of battery icon turns orange and when it is less than 10% the color goes alarmingly red. So it is responsibility of the owner to ensure timely charging to keep it functional. Just like that, it is responsibility of each manager to closely observe the discharge level of each member of his/her team and take appropriate measures to ensure high efficiency of the employee consequently getting maximum throughput. The good news is that when employees are charged more and more, they produce the results in the same high proportion!

 
So below are some techniques which can be considered to boost the charge level:
 

1- Trainings: Needless to emphasize the importance of training, this is one of the critically important aspect of professional growth and ultimately for the business enhancement. It’s a genuine Win-Win approach. I highly recommend studying the concept of “Sharpen The Saw” from Stephen Covey‘s 7 Habits of Highly effective people ®. The trainings can either be online, or in-house or at international level. Further, podcasts can also be considered. 
2- Professional Membership: Encourage employee to join professional groups. Even if the company has to pay some amount for the membership, it should be done. Employee will get satisfaction for being the member and will learn new ideas and trends in the industry which will eventually help business growth.
3- Get together: If possible, Employee’s families to be invited as well. This will give extra boost to employee’s satisfaction index. Outdoor activities including Lunch, games and fun activities can be considered.
4- Financial benefits: This is the most attractive part from employee’s perspective. This can either be on annual or project basis. Specific targets can be set in terms of sale (or any applicable Key Performance Indicator). High KPI should result in high bonus. This will ensure employee go extra mile to achieve high and high. Also Employee of the month is another technique which should be used. A certificate along with optimal amount of cash will feed extra energy.
5- Knowledge based sessions: Technical and motivational lectures/events should be arranged on weekly or monthly basis. You may find a gem within your team who loves to speak on a specific subject. Find such people and give them the opportunity to share their knowledge and skills with other colleagues.

 

Interview- a story


A boy applied for a job of an Executive but he was so frustrated with the system that he decided to fail himself in the interview by answering in most annoying manner to all questions. Would you like to to know the result

 

see the questions by the interviewer and the answers

 


Q.If it took eight men ten hours to build a wall, how long would it take four men to build it?
A. No time at all it is already built.
 
Q.If you had three apples and four oranges in one hand and four apples and three oranges in the other hand, what would you have?
A. Very large hands. 

Q.. How can you lift an elephant with one hand?
A. It is not a problem, since you will never find! an elephant with one hand.

Q. How can a man go eight days without sleep? 
A. No Probs , He sleeps at night.
 
Q. If you throw a red stone into the blue sea what it will become?
A.. It will Wet or Sink as simple as that. 

Q. What looks like half apple ? 
A : The other half.
 
Q. What can you never eat for breakfast ?
A : Dinner.

Q. What happened when wheel was invented ?
A : It caused a revolution.

Q. Bay of Bengal is in which state? 
A : Liquid
 
Q. How many buckets of water does Pacific Ocean contains?
A : It depends on the size of the bucket.
 
 
Interviewer said ‘I shall either ask you ten easy questions or one really difficult question. Think well before you make up your mind!’ The boy thought for a while and said, ‘my choice is one really difficult question.’ 
‘Well, good luck to you, you have made your own choice! Now tell me this. ‘What comes first, Day or Night?’
The boy was jolted into reality as his admission depends on his answer, but he thought for a while and said, ‘It’s the DAY sir!’ 
‘How’ the interviewer asked,
‘Sorry sir, you promised me that you will not ask me a SECOND difficult question!’

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He was offered the Job of the Manager which the boy happily accepted..

This is the crazy system of today’s offices where one who irritates and frustrates his subordinates is chosen as Manager to cause as much damage to the confidence of his subordinates.